FAQ
Questions, answered
Everything you might wonder
Can’t find it here? Bagsy is always happy to help.
The basics
Is pickup really free?
Yes. Goodbye Stuff provides free pickup of reusable items. There are no pickup fees for standard collections that meet our acceptance guidelines.
Are you a charity?
Do you provide junk removal?
What happens after I submit a pickup request?
What we take
How much stuff can I schedule?
Do you accept damaged clothing or shoes?
Do you accept furniture?
I’m not sure if my items qualify.
Pickup day
Do I need to be home during the pickup?
Where should I leave my items?
What happens to my stuff?
Service & areas
What areas do you service?
I’m not in your service area. Can I still sign up?
Still have a question?
Bagsy reads every message. Get in touch →