Legal
Privacy Policy
Last updated: June 26, 2026
Goodbye Stuff ("we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
1. Information We Collect
Information you provide: your name, email address, phone number, pickup address, ZIP code, pickup notes, and any photos you upload when scheduling a pickup or contacting us. Information collected automatically: basic usage and device data (such as IP address, browser type, and pages visited) via standard analytics and cookies.
2. How We Use Your Information
We use your information to schedule and complete pickups, confirm availability in your area, communicate with you by email and/or text, respond to inquiries and partnership requests, operate and improve our service, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share it with service providers and logistics or recycling partners who help us collect, sort, and process items, and with professional advisors or authorities where required by law or to protect our rights.
4. Cookies & Analytics
Our website may use cookies and similar technologies to keep the site working and understand usage. You can control cookies through your browser settings.
5. Data Retention
We keep your information only as long as needed to provide the service, meet legal requirements, and resolve disputes, after which it is deleted or anonymized.
6. Your Choices & Rights
You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing messages at any time. To make a request, email hello@goodbye-stuff.com. We will respond consistent with applicable law.
7. Security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security.
8. Children's Privacy
Our service is not directed to children under 13, and we do not knowingly collect their information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date reflects the latest version.
10. Contact
Privacy questions? Email hello@goodbye-stuff.com or call (571) 201-6733.